Monthly Web Maintenance Services
- Social Network updates (example: Facebook Twitter, you have to provide the copy to post)
- E-Newsletter publishing (would be sent out to your client list)
- Yours website status reports. (would be emailed to you)
- Online support, usually reply via emails within 24hrs.
- Web Consultation
- Direct Marketing Consultations
- Digital Print Consultations
- Graphic Design Consultation
- RUSH services available (When changes need to be made within 24hr., subject to work load and availability).
Normal Turn Around Time is 5 business days. But usually minor modifications are done within a couple of days.
- $50 Monthly fee includes: *basic modification, up to 5 changes included within 30 days. After the 5th, changes will be $35 each.
- Major modification: $80 per hr. charged in 1/4hr. increments
- Rush charged at $100 per hr. in 1/4hr. increments
- Prices effective 9/2011 subject to change without notice.
* Basic modification examples: address changes,
photo updates, text changes. Major modification example: revamping all
the website, revamping or creating web pages. RGX has final decision on
determining Basic or Major modifications.
PLAN POLICY & DISCLAIMER:
posting or submitting content to RichGraphx (RGX) you grant RGX right
to use, reproduce, display, adapt, modify, distribute, have
distributed, the content for the purpose of modifications in your Web
Maintenance Plan; and warrant and represent that you own or otherwise
control all of the rights to the content and that public posting and
use of your content to advance, promote and have RGX modify the
submitted content, will not infringe or violate the rights of any third
acknowledge and agree that RGX shall not be responsible or liable,
directly or indirectly, for any damage or loss caused or alleged to be
caused by or in connection with use of or reliance on any such
content, or services available on or through any such site or
resource from the web or your FTP server.
may provide, or third parties may provide, links to other World Wide
Web sites, programming, codes, scripts, and other resources to make
your site functional. Because RGX has no control over such sites and
resources, you acknowledge and agree that RGX is not responsible for
the availability of such external sites or resources, and does not
endorse and is not responsible or liable for any content, advertising,
products, or other materials on or available from such sites or
will provide RGX access to your web Server and agree to let RGX make
modifications and alterations as directed by you or your
representative. You will let your Service Provider (ISP) know
that you are authorizing RGX to access your site. You will let any
other company associated with your website know that RGX is authorize
to work and modify your site. RGX will not give out access information,
log in passwords, or any access information that logs into your FTP,
Server or online content. Interested individuals must request access
information from you.
ARCHIVE AND SAVING YOUR WEB CONTENT:
is your responsibility to archive and make back-up of your web files.
RGX is not liable or responsible for Archiving and backing up your
website and all its content. (Please don't have your graphic artist,
designer, IT or web personnel ask RGX for your web content, they will
need to access it from your site).
your plan includes the e-mail marketing, you have to provide final text
copy, photos, email lists, to RGX in order to post and send the
final email blast. And access to your email servicer. (Constant
Contact, i Contact, etc...)
All requested update and changes that you send RGX, will need a final approval before it goes live on the world wide web.
All invoices are due when presented. Invoices will be emailed usually on the 1st of the month.
policy will be in continuation for each request made to RGX and is not
just for a single order. Cancellation can be sumbitted via email or
snail mail and will take effect the following month.
ATTORNEY'S FEES AND COST:
the event of any legal action or litigation arising out of transaction
referred to herein, the prevailing party shall be entitled to
reasonable attorney's fees and costs.
has several ongoing web maintenance accounts and have not had any
issues or problems related to our products or services. But we are
obligated to state the following:
MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF
RICHGRAPHX SERVICES IS DONE AT YOUR SOLE RISK AND YOU WILL BE SOLELY
RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT
RESULTS FROM THE DOWNLOAD/ UPLOAD, TRANSFER OR COPYING OF ANY SUCH
MATERIAL. THIS INCLUDES, BUT IS NOT LIMITED TO: FTP, E-MAIL
AND CD'S. YOU FURTHER AGREE TO LET RGX POST AND TRANSFER
INFORMATION TO YOUR WEB SERVER, SOCIAL NETWORK SITE, OR EMAIL
MARKETING PROVIDER TO UPDATE AND MAKE CHANGES TO THEM WITHOUT HOLDING
RGX LIABLE FOR SUCH CONTENT OR CHANGES.
information and web
You acknowledge that RichGraphx contains
software, photos, video, text, graphics, music, sounds or other
material that are protected by copyrights, patents, trademarks, or
other proprietary rights, and that these rights are valid and protected
in all forms, media and technologies existing now or here after
developed. All Content is copyrighted as a collective work under the
U.S. copyright laws, and RichGraphx owns a copyright in the selection,
coordination, arrangement and enhancement of such
RichGraphx’s partners may also have
in the content which they make available through RichGraphx
You may not modify, publish, print, transmit,
the transfer or
sale, create derivative works, or in any way exploit, any of the
Content, in whole or in part, from RichGraphx, except that you may
download proofs sent
to you for your review and approval. Modification of Proofs or Final
Creative art or any content on this web site by any
person(s) for any purpose, including for prepress or printing
will be sent a "Look and
concept design. The concept design is used as a starting
for your project and can look different than the comp or final proof.
After that, you can receive up to 5 Comp Proofs
with any changes or corrections you request. (Additional changes after
the 5th Comp Proof will be added to the total cost.) Then you will get
Proof for approval.
are responsible for supplying copy for your design, either in
digital or hard copy format. You are also responsible for proofing and
approving the spelling and grammar. Approval is needed on the Final Proof
Creative is released.
provide a Digital copy that you
Final Creative. This copy can be used to send to
the prepress service bureau/ printing Co. The
prepress/print Co. will not use this file to make modifications or
alterations and print additional runs. The file must be
from any storage, transfer, archive or computer hard drive device, once
the job has printed and is completed. All CDs (or other transfer
media), with the digital files must be returned to
RichGraphx. RichGraphx allows additional print runs without
modifications only. If future changes are needed, RichGraphx will make
them and then send the file to the printer. If you want the printer to
make future modifications, you will need to buy the original digital
charges you for
hour or per project. "Services" is defined as the creative time spent
on your project and items billed that are on your invoice.
RichGraphx does not transfer title/ownership of
the original digital art created for you, unless prior
arrangements have been made which include an additional
price. Please see below.
ownership of original digital files
to you at your request and after you have satisfied all
signed "Original Digital Art Release forms. * (Does not pertain to Fine
Photography, Illustrations or Editorial Drawings) At which, RichGraphx
will delete the
original digital files from archive. You will have to provide
RichGraphx with your original file if you want future alterations to
the file you posses. You will have the only digital
available. If you submitted the original digital
file again for modifications,
will copy the original digital file and you give permission
to alter or modify it.
use any design
projects to promote the advancement of RichGraphx to
include placing samples at www.RichGraphx.com and by placing a small
tag line with contact and or design credits on any of your
The tag line will be part of the visible finished product. You
agree to let RichGraphx decide whether to use your project if even if
it was canceled. This would include concept, ideas, roughs
hold all work in archive for
approximately 1 year. Once the one-year hold has expired, RichGraphx
deleting files. RichGraphx is not responsible or liable for digital
during this one year period but will do all it reasonably can to
You are responsible for your digital files by buying them after your
has been approved.
provide, or third parties may
links to other World Wide Web sites or resources. Because RichGraphx
has no control over such sites and resources, you acknowledge and agree
that RichGraphx is not responsible for the availability of such
external sites or resources, and does not endorse and is not
responsible or liable for any content, advertising, products, or other
materials on or available from such sites or resources. You further
acknowledge and agree that RichGraphx shall not be responsible or
liable, directly or indirectly, for any damage or loss caused or
alleged to be caused by or in connection with use of or reliance on any
such content, goods or services available on or through any such site
OR OTHERWISE OBTAINED THROUGH THE USE OF RICHGRAPHX SERVICES
DONE AT YOUR SOLE RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY
DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE
DOWNLOAD OR UPLOAD OF ANY SUCH MATERIAL. THIS INCLUDES FTP and E-MAIL.
By posting or
submitting content to RichGraphx or
RichGraphx.com, you grant RichGraphx right to use, reproduce, display,
adapt, modify, distribute, have distributed, and promote the content in
any form, anywhere and for any purpose; and warrant and represent that
you own or otherwise control all of the rights to the content and that
public posting and use of your content to advance, promote and
RichGraphx modify the submitted content, will not infringe or violate
the rights of any third party.
If you send us
suggestions, ideas, notes,
rough sketches, drawings, or other information, for the
of developing a campaign or other type of work you request, the
Submissions shall be deemed, and
shall remain, the property of RichGraphx. Without limitation of the
foregoing, RichGraphx shall exclusively own all now known or hereafter
existing rights to the Submissions of every kind and nature throughout
the universe and shall be entitled to unrestricted use of the
Submissions for any purpose whatsoever, commercial or otherwise,
without compensation to the provider of the Submissions. If the
Submission that was sent to RichGraphx is not used, it will
deleted as soon as possible. This includes deletion
all archives and FTP, to include digital and hard copies.
Finding a PrePress/Service
Bureau or Printer
try to find a reliable printer/ prepress/ or service
bureau, if so requested, but cannot
guarantee their service. RichGraphx is not liable for printing
quality, print proofs or color matching done by printer, time
deadlines. If RichGraphx finds a printer/ prepress/
or service bureau for you, you
will have to make arrangements for the press proofs and for
printing cost with them. RichGraphx does this as a
courtesy, all the
proofs, press-checks and printing cost are your responsibility, to
include applicable taxes and
Finding Mail House &
several mail houses and datafile companies for your Marketing. Please
contact RichGraphx for information.
final art deviates
from the agreed-upon sketch or the style is different
from RichGraphx's samples shown to obtain your job. If you are
satisfied with the final art
RichGraphx, you will only be charged a "Rejection" fee based on the
time spent on the project, Contact RichGraphx for fees. You will return
final art to RichGraphx and destroy any copies you may have of the
Final Art. You also agree to have RichGraphx use your returned final
art, for promoting and advancing RichGraphx.
*If a job is
canceled for reasons
beyond the control of RichGraphx, the
project is considered "Killed" and you will be charged for the time
spent on the project up to the time the job is canceled. The minimum
rate of charge is $80.00 per hour for canceling a job.
If a job is on
hold for more than
a month without contacting RichGraphx, the job will be canceled. A job
can be put on hold for: Non-Payments, to include any Returned Checks
for insufficient Funds.*** Not responding to proofs sent.
***If a check
is returned for
insufficient funds, future payments must be made in cash or by credit
card and all bank fees will be added to the billing.
make all payments
using a credit card or by sending a check made out to
RichGraphx at the address listed on the Contact Page.
require a 50% deposit. The balance to be paid prior to delivering of
Some of this pertains only to Commercial Design purposes and not to
Fine art Paintings, Illustrations, Photography and Editorial Drawings.
For these, a separate agreement needs to be implemented. Call
RichGraphx for details.
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